These Terms & Conditions (“Terms”) govern the use of our website and the purchase of goods and services from Wellfield Road Tattoo Company (“we”, “us”, “our”). By booking an appointment, purchasing a voucher, or placing an order through our website, you agree to these Terms.
1. General Information
- Wellfield Road Tattoo Company operates as a professional tattoo studio based in Newport, South Wales.
- All services are strictly for individuals aged 18 years or older. Valid photo ID will be required before any tattoo procedure.
- We reserve the right to refuse service if proof of age or consent is not provided.
2. Bookings, Deposits & Payments
- A non-refundable deposit is required to secure all tattoo bookings.
- Deposits will be deducted from the final session cost.
- If you cancel or fail to attend your appointment without giving at least 48 hours’ notice, your deposit will be forfeited.
- Rescheduling with sufficient notice may allow your deposit to be transferred to a new appointment at our discretion.
3. Klarna & Clearpay Payments
We offer Klarna and Clearpay as payment options for eligible purchases. By choosing either option, you enter into a separate agreement with Klarna or Clearpay.
- Eligibility: Approval is subject to the provider’s credit and affordability checks. We have no control over whether your payment is approved.
- Repayments: You are responsible for ensuring repayments are made directly to Klarna or Clearpay according to their terms. Late or missed payments may affect your credit rating.
- Disputes: Any payment-related disputes must be taken up with Klarna or Clearpay directly.
- Our Role: We simply provide Klarna and Clearpay as checkout options. We do not act as a lender, and we do not offer financial advice.
- For Klarna’s full terms, visit: klarna.com/uk/terms-and-conditions
- For Clearpay’s full terms, visit: clearpay.co.uk/terms-of-service
4. Health & Safety
- It is your responsibility to inform your artist of any medical conditions, allergies, or skin sensitivities prior to your tattoo.
- We reserve the right to refuse service if we believe tattooing would pose a health risk.
- Aftercare advice will be provided; following it is essential for proper healing. We are not liable for issues arising from failure to follow aftercare instructions.
5. Refunds & Cancellations
- Tattoo deposits are non-refundable.
- Services already performed cannot be refunded.
- Retail products (if sold via our website) may be eligible for a refund or exchange if returned unopened and in original packaging within 14 days, in line with UK consumer law.
6. Liability
- Tattoos are permanent body modifications. By booking with us, you acknowledge this and accept responsibility for your decision.
- We are not liable for dissatisfaction due to personal taste changes after the tattoo is completed.
- Nothing in these Terms excludes our liability for fraud, death, or personal injury caused by our negligence.
7. Website Use
- Content on this website is for general information only.
- We reserve the right to update prices, services, and policies at any time.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.